Refund policy

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Returns & Refunds Policy

We want you to love your Gracious Grits!

If something is missing from your order, damaged, or not what you expected, please contact us within 30 days of receiving your order at info@graciousgrits.com.

Because our products are food items, we do not accept returns on consumable products. However, if a product is defective, damaged, missing, or materially different from what was ordered, we’ll work with you to make it right.

Requests submitted after 30 days of receipt will not be eligible for refunds, credits, replacements, or coupons.

Please allow 3–5 business days for approved refunds, credits, or promotional codes to be processed. Promotional codes are valid only on graciousgrits.com, are non‑transferable, and not redeemable for cash.

Retail purchases:
We are unable to offer refunds, credits, or replacements for items purchased through third‑party retailers. Please contact the store or website where the product was purchased for their return policy.

All sales are final except as outlined above, or where otherwise required by law.